Privacy Policy

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Effective Date: February 24, 2026

Integrity Precision Flooring (“Integrity Precision Flooring,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with us through our website, phone, email, SMS/text messaging, and in connection with providing our flooring services.

 

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Mobile phone number

• Email address

• Physical address or job location

• Photos related to flooring estimates, repairs, or installations

• Any other information you choose to provide when contacting us or requesting services

 

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

• IP address

• Browser type and device information

• Pages viewed and interaction data

This information is used solely to understand website performance and improve user experience. It is not used for marketing purposes.

 

SMS / Text Messaging Information

When you opt in to receive SMS or text messages from Integrity Precision Flooring, we may collect:

• Your mobile phone number

• Your consent to receive SMS messages

• Messaging content and communication history related to your interactions with us

This information is collected directly from you when you provide your phone number through a website form, service request, estimate request, phone call, or other direct communication.

 

How We Use Your Information

We use personal information only for legitimate business and operational purposes, including:

• Responding to service inquiries and customer requests

• Providing estimates and scheduling services

• Coordinating flooring repairs, replacements, and installations

• Communicating job updates and service-related information

• Exchanging photos related to flooring services

• Internal coordination with technicians and staff

• Improving service quality and customer experience

We do not use personal information for unsolicited marketing or advertising.

 

SMS / Text Messaging Communications

If you provide your mobile phone number, you may receive SMS or text messages from Integrity Precision Flooring related to:

• Service requests and responses

• Estimates and appointment scheduling

• Job coordination and project updates

• Requests for or receipt of photos related to services

• Customer support and operational communications

Message frequency varies based on service needs.
Message and data rates may apply depending on your mobile carrier and plan.

 

SMS Privacy Disclosure

Your consent to receive SMS messages applies solely to Integrity Precision Flooring and does not apply to any third party.

Mobile opt-in information, phone numbers, and SMS consent data are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

You may opt out of SMS communications at any time by replying STOP to any message we send.
For assistance, reply HELP.

 

Information Sharing and Disclosure

Integrity Precision Flooring does not sell, rent, or share personal information with third parties for marketing or promotional purposes.

We may share limited information only in the following circumstances:

• With trusted service providers or contractors who assist us in operating our business and delivering services, subject to confidentiality and data protection obligations

• When required by law, regulation, subpoena, or legal process

• To protect the rights, safety, or property of Integrity Precision Flooring, our customers, employees, or others

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to authorized personnel who require it to perform their job duties.

While no system can be guaranteed to be 100% secure, we take commercially reasonable steps to protect your information.

 

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Cookies and Tracking Technologies

Our website may use basic cookies or similar technologies to support site functionality and understand website usage. You may disable cookies through your browser settings; however, some website features may not function properly if you do so.

 

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal obligations

• Opt out of SMS communications at any time by replying STOP

To exercise these rights, please contact us using the information below.

 

Children’s Privacy

Integrity Precision Flooring does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy or SMS communications, please contact us at:

Email: office@integrityprecisionflooring.com
Phone: 480-392-3820